Refund Policy
Due to the nature of our product, we have a strict return and refund policy, outlined below.
1. No returns after delivery
All products are final sale. We do not accept returns or exchanges once a product has been delivered, except for damaged or defective items.
2. Damaged or defective items
- Tell us within 48 hours of receiving your order.
- Email eeshaherbals09@gmail.com with your order number, a description of the issue and clear photos.
- If the product is found damaged or defective, we will send a replacement or, if none is available, a full refund.
3. Orders cancelled by us
If we cancel your order before it is shipped, the full amount you paid is refunded to you automatically. You will receive a message when the refund is initiated.
4. Cancellation
An order can be cancelled only before it is shipped. Contact us at eeshaherbals09@gmail.com or +91 91085 04009.
5. How refunds are paid
Refunds go to the original method of payment within 7 to 10 business days. [TO BE CONFIRMED]
6. Contact us
Email eeshaherbals09@gmail.com or call +91 91085 04009.